1. Introduction IME Motors is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

Name, phone number, and email when you submit an inquiry or service request
Location data when you use our branch locator
Browser and usage data collected automatically via cookies
3. How We Use Your Information

• To respond to service and sales inquiries
• To schedule vehicle servicing or spare parts requests
• To send updates about new products, offers, or branch information
• To improve our website and customer experience

4. Data Sharing We do not sell or rent your personal data to third parties. Information may be shared with our authorized branch network solely to fulfill your service requests.

5. Data Security We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Cookies Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, though some features may not function properly as a result.

7. Your Rights You have the right to access, correct, or request deletion of your personal data held by IME Motors. To exercise these rights, contact us directly.

8. Changes to This Policy IME Motors reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

9. Contact For privacy-related concerns, reach us at our Head Office, Balaju Industrial Area, Kathmandu, or call 01-4988944.